Oct 3, 2018 | Government, Project
Gaining buy-in and ensuring staff were fully capable of applying the new client service system was both a major challenge and goal of the senior management team. Past efforts to train staff were not working and there was an urgent need with the go-live date quickly...
Oct 3, 2018 | Financial, Project
Replacing their legacy IT system was a priority driving a major expenditure and the establishment of a project team including a change management lead. Our role included: a stakeholder assessment, a change impact analysis, the development of communication and...
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